Staff Spotlight: Melanie Balesteri

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When you call our office, Melanie is the welcoming voice you hear on the other line. She is more than a voice on the phone though, she is the glue that hold us all together here at Boston Catering & Events!

Melanie grew up in the area and still lives locally although she loves to get away and travel to see new places. Some places she loved visiting are Spain, Russia, Aruba, and Finland. Melanie also enjoys spending time teaching her Sunday School class.

It’s been 12 years since Melanie joined us and we don’t know what we’d do without her. She started in 2006 as a customer service representative and has worked her way up to Office Manager. There is nothing she can’t handle and no job she isn’t willing to pitch in and help with.

Day to day Melanie is the one answering our phones and getting you connected to the right person or solving your problem herself, calling you if a driver is stuck in traffic, emailing your invoices, putting together your menus, and so much more. Behind the scenes she is the one saving the day for us by getting the drivers’ clipboards ready, running the master list of deliveries, ensuring the kitchen has all upcoming orders, handling accounting, and making sure our office runs smoothly so we can serve our clients to our highest standards.

When asked why Melanie enjoys working at BCE, her reply:

“I like that is one big family, they are always there when you need them for both the good times and the bad.”

We are lucky to have someone as dedicated as Melanie working with us.  

Our team at Boston Catering and Events is committed to providing our clients with the highest quality meals and exceptional service.  Let us know how we can help make your next event one to remember. Contact Us.